Terms of service

Welcome to CNBooms.

This website is operated by Pala Technology Co., Ltd. In these Terms of Service, “CNBooms,” “we,” “us,” and “our” refer to CNBooms and its operating company. These Terms of Service apply to your access to and use of www.cnbooms.com, including all content, features, products, services, and related pages available on or through the website.

Please read these Terms of Service carefully before using our website. By accessing, browsing, or purchasing from this website, you agree that you have read, understood, and accepted these Terms of Service, as well as our Privacy Policy, Refund & Exchange Policy, Shipping Policy, and other related policies.

If you do not agree to these Terms of Service, please do not use this website or purchase our products.

1. Changes to These Terms

We may update, modify, or revise these Terms of Service from time to time. Any changes will become effective once they are posted on this website.

Your continued access to or use of the website after any changes are posted means that you accept the updated Terms of Service. We encourage you to review this page regularly.

2. Eligibility

By using this website, you confirm that you are old enough under the laws of your location to use this website and make online purchases.

If you are under the legal age of majority, you may use this website only with the consent and supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.

3. Account and Information Security

Some features of the website may require you to create an account, provide order information, or submit other details.

You agree to:

Provide true, accurate, complete, and current information
Keep your account, password, and login information secure
Not share your account access with others
Notify us promptly if you believe your account has been accessed without authorization
Be responsible for activities that occur under your account

If we believe that the information you provide is inaccurate, involves fraud risk, or that your conduct violates these Terms of Service, we reserve the right to restrict, suspend, or terminate your account or order.

4. Website Content and Intellectual Property

All content on this website, including but not limited to text, images, graphics, illustrations, product designs, page design, logos, trademarks, brand names, videos, layouts, icons, product descriptions, and other materials, is owned by CNBooms, its affiliates, licensors, or other rights holders.

Such content is protected by copyright, trademark, trade dress, intellectual property, and other applicable laws.

Without our prior written permission, you may not:

Copy, download, reproduce, modify, or distribute website content
Use website content for commercial purposes
Use the CNBooms name, logo, designs, images, or product artwork
Use website content on other websites, platforms, advertisements, products, or services
Reverse engineer, scrape, bulk copy, or automatically collect website content

You may browse the website and save order-related information for personal, non-commercial use, provided that you do not violate our intellectual property rights or other legal rights.

5. Trademarks

CNBooms, the CNBooms logo, related brand names, product names, slogans, graphic designs, and visual elements are trademarks, brand assets, or protected materials owned by CNBooms or the relevant rights holders.

You may not use these names, marks, or designs without our prior written permission.

Other brand names, trademarks, logos, or marks appearing on this website belong to their respective owners.

6. Product Information and Website Display

We make reasonable efforts to ensure that product images, descriptions, prices, size information, colors, materials, and other details on the website are accurate, complete, and current.

However, due to differences in screen displays, lighting, device settings, production batches, or measurement methods, the actual product may vary slightly from the images or descriptions shown on the website.

You understand and agree that:

Product colors may appear slightly different depending on your screen
Size charts are provided for reference and may include reasonable measurement variations
Models, scenes, and styling shown in product images are for display purposes only
Product prices, availability, promotions, and sale status may change at any time
We reserve the right to correct errors in website information, pricing, or descriptions

If an order contains an obvious pricing error, product information error, or system error, we reserve the right to cancel the order and refund any amount paid.

7. Online Purchases and Orders

By placing an order through this website, you confirm that the order information, payment information, and shipping information you provide are true, accurate, and complete.

We reserve the right to refuse, cancel, or limit orders in the following situations:

The product is unavailable or cannot be produced
Payment fails or involves payment risk
Order information appears abnormal
The shipping address is incomplete or undeliverable
Pricing, inventory, or product information contains an error
Suspected fraud, resale, promotion abuse, or violation of these Terms of Service
Cancellation is required by law, regulation, or platform rules

Submitting an order does not mean that we have finally accepted the order. An order will begin processing or production only after it is confirmed, payment is completed, and the order enters our processing workflow.

8. Prices, Payment, and Taxes

Product prices are generally based on the prices displayed at checkout. We may adjust product prices, promotions, discounts, and shipping policies from time to time.

You agree to pay the amount shown at checkout.

Depending on your location, shipping address, or payment method, your order may be subject to sales tax, VAT, import duties, customs fees, clearance fees, or other charges. Unless clearly stated otherwise at checkout, such fees are usually the responsibility of the customer.

We are not responsible for additional costs caused by local tax rules, customs policies, or payment service provider fees in your country or region.

9. Production, Shipping, Returns, and Refunds

Some or all CNBooms products may be made on demand, meaning that items are printed, packed, and shipped after your order is placed.

Therefore, order processing, shipping, returns, exchanges, and refunds are subject to our related policies, including but not limited to:

Shipping Policy
Refund & Exchange Policy
Privacy Policy
Other terms stated in these Terms of Service

If there is any inconsistency between these Terms of Service and a specific policy regarding a particular order issue, the relevant specific policy will generally apply unless otherwise stated.

10. User-Submitted Content

If you submit content to us through the website, email, reviews, comments, social media, or other channels, including but not limited to text, images, feedback, reviews, suggestions, product photos, styling photos, or other materials, you confirm that you have the legal right to submit such content.

You agree that any content you submit must not:

Infringe the copyright, trademark, publicity rights, privacy rights, or other rights of others
Contain unlawful, harassing, defamatory, abusive, hateful, discriminatory, pornographic, violent, or misleading content
Impersonate others or misrepresent your identity
Contain spam, malicious links, viruses, or harmful materials
Harm the legal rights of CNBooms, other users, or third parties

You grant CNBooms the right to use, display, reproduce, edit, publish, or share your submitted content within a reasonable scope, including for product reviews, customer support, website operation, brand promotion, or social media display.

If you do not want us to use certain content you submitted, you may contact us by email with your request.

11. Prohibited Conduct

You agree not to use this website to:

Violate any applicable law or regulation
Infringe the intellectual property, privacy, or other rights of CNBooms or any third party
Submit false, misleading, or fraudulent information
Place malicious orders, abuse refunds, misuse promotions, create fake orders, or resell products in an unauthorized manner
Interfere with the normal operation of the website
Use bots, crawlers, scripts, or other automated tools to access, scrape, or copy website content without authorization
Upload or distribute viruses, malicious code, or harmful programs
Attempt to gain unauthorized access to website servers, databases, user accounts, or payment systems
Impersonate CNBooms employees, customer support, partners, or other users
Engage in spam, harassment, or other improper behavior

If you violate these Terms of Service, we reserve the right to take necessary action, including restricting access, canceling orders, suspending accounts, refusing service, removing content, or taking legal action.

12. Third-Party Links and Services

This website may contain links to third-party websites, payment services, tracking pages, social media platforms, or other external resources.

These third-party websites and services are not controlled by CNBooms. We are not responsible for their content, policies, security, accuracy, or service results.

When you access or use third-party websites or services, you should review and follow their own terms and policies.

13. Website Availability and Information Accuracy

We make reasonable efforts to maintain the normal operation of the website, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or fully up to date.

We may temporarily interrupt, modify, or discontinue part or all of the website due to maintenance, upgrades, system issues, network problems, third-party service failures, or other reasons.

We do not guarantee that all information on the website will always be accurate, complete, current, or error-free.

14. Limited Warranty

We aim to provide products that, under normal use and proper care, match their basic descriptions and are free from obvious material or workmanship defects.

If you receive a product with a quality issue, printing error, incorrect item, missing item, or shipping damage, please contact us within the required timeframe according to our Refund & Exchange Policy.

Except as expressly stated in these Terms of Service or our related policies, to the fullest extent permitted by law, we make no other express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or satisfaction of your specific expectations.

15. Limitation of Liability

To the fullest extent permitted by law, CNBooms, its operating company, employees, partners, service providers, and licensors shall not be liable for:

Indirect damages
Incidental damages
Special damages
Punitive damages
Loss of profits, revenue, data, or goodwill
Losses caused by website unavailability, inaccurate information, shipping delays, third-party service issues, or factors beyond our control

For any liability arising from a product or order, our total liability will generally not exceed the amount you actually paid for that product or order, to the extent permitted by law.

Nothing in these Terms of Service excludes or limits liability that cannot be excluded or limited under applicable law.

16. Indemnification

If your violation of these Terms of Service, misuse of the website, infringement of third-party rights, or violation of laws or regulations causes CNBooms, its operating company, employees, partners, or service providers to suffer claims, losses, costs, liabilities, or legal expenses, you agree to indemnify and assist us in handling such disputes.

17. Force Majeure

We will not be responsible for delays, service interruptions, or failure to perform obligations caused by events beyond our reasonable control.

Such events may include, but are not limited to:

Natural disasters
Fire, flood, earthquake, or extreme weather
War, terrorism, riots, or public safety incidents
Government actions, customs restrictions, or legal changes
Epidemics or public health emergencies
Shipping carrier delays
Strikes or labor disputes
Supply chain disruptions
Network, power, server, or third-party service failures

18. Copyright Complaints

If you believe that any content on this website infringes your copyright or other intellectual property rights, please contact us at:

service@cnbooms.com

Please include the following information in your email:

Your name or the name of the rights holder
Your contact information
A description of the copyrighted work or protected material
The specific link or location of the allegedly infringing content on our website
A statement that you own the rights or are authorized to act on behalf of the rights holder
A statement that you believe the use is unauthorized
Your electronic signature or signature information

We will review and handle the complaint according to applicable laws and the circumstances of the case.

19. Geographic Use

CNBooms provides products and services to customers in the United States and other regions where delivery is available.

If you access this website or purchase products from outside the United States, you are responsible for ensuring that your access, purchase, delivery, and use comply with local laws and regulations.

We do not guarantee that this website, its content, products, or services are appropriate or available in every country or region.

20. Governing Law and Dispute Resolution

These Terms of Service, and any dispute arising from your use of this website, purchase of products, or relationship with CNBooms, shall be governed by the laws of the People’s Republic of China, without regard to conflict of law principles.

Any dispute arising from these Terms of Service or this website should first be resolved through friendly negotiation between the parties.

If negotiation fails, the dispute shall be submitted to the courts with jurisdiction in Fuzhou City, Fujian Province, China, unless otherwise required by mandatory applicable law.

21. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to remain valid and enforceable.

22. Entire Agreement

These Terms of Service, together with the Privacy Policy, Refund & Exchange Policy, Shipping Policy, and other related policies published on the website, constitute the entire agreement between you and CNBooms regarding your use of this website and purchase of products.